Looking to purchase a new iPhone for my wife , I found the phone that I wanted on their website , gave them a call got a quote , went to the stores location and met with the Tech. He set up the new phone , transferred all the data for a very reasonable price ,He was extremely professional, polite, and very efficient , Highly recommend this place if in need of a replacement iPhone.

I needed a phone in an emergency so I messaged the store's chat before they were even open. I received a quick reply to set up a time where I was able to go into the shop to look at a few phones I had seen on the website. The service was great and the prices were amazing. I don't send many reviews, but after my experience, I felt everyone should know how great this local business is. 10/10 would recommend for anyone needing an affordable and reliable phone for a great price.

The process to purchase was online was very easy, and my follow up questions were addressed very quickly and professionally. Hasib was very helpful and responsive. Package arrived on time. I would definitely buy through Need-a-phone.ca again.

I needed a new phone after mine took a dip in the swimming pool but didn’t want to upgrade or change models. Kunal quickly provided me with the same model in great condition. A couple of weeks later, I had some text/network issues and contacted Kunal — he promptly fixed it. He knows his stuff! Highly recommend Need-a-Phone Inc. if you need a phone fast and want excellent customer service.

Great price which arrived as advertised. Customer service was present and responsive at every step in the purchase. Would recommend to anyone looking to upgrade without breaking the bank. Thank you.

Fabulous experience! Great staff who enabled a quick and efficient transfer from an 8 yr old phone with no issues or deficiencies. Well done!

Buying a phone from Kunal at Need-a-Phone was a great experience. He helped me choose the right device and even delivered it to my home since I couldn’t visit the store. Kunal also set up the phone, making sure everything was ready to go. His service was smooth, convenient, and professional. I highly recommend Kunal and Need-a-Phone for their outstanding customer care.

Fast service! Great value, and a great phone. We are repeat customers and fully recommend Need-a-Phone!

Need-a-phone.ca has quickly become one of Canada’s top phone shops, offering a wide range of quality mobile devices and accessories. Their focus on exceptional customer service, competitive pricing, and reliable products sets them apart. Known for excellent phones at affordable rates. Their presence across multiple marketplaces adds convenience, making them a trusted choice for phone buyers.

They have a wide selection of quality phones capable of suiting all your needs. The price was very fair and the delivery was quick. I'm very happy with the phone condition and quality, it feels like using a new phone.

These guys were great! I needed a phone quickly - on a Sunday - and they were here in an hour, transferred the SIM card, gave me a little tutorial and we were good to go! Then the charging cord didn't seem to work well after a couple of weeks, and within a day, two more were delivered to my house. Wow. Where do you get service like that these days? I wish this company all the best!

I recently bought a refurbished iPhone from need-a-phone.ca, and I’m honestly impressed. The price was very reasonable and the phone looks and runs perfectly. It showed up at my door in just a couple of days, and the whole process was smooth, no hassle at all. The customer service was great - they were friendly and made sure my phone was all set before I started using it. If you want good phone without spending a lot, check them!

I am an iPhone abuser and a consistent head-to-kijiji buyer of used iPhones. I am very happy with my recent (2 weeks ago) purchase from need-a-phone inc. Specifically, we met in a safe space public for consideration of the purchase, although i understand delivery is their speciality.....

I'll admit I was skeptical of every review being a 5 star but I can see why. Kunal knows his stuff, made sure I was satisfied with the phone and that the sim card was working in the new samsung model I purchased. Phenomenal deal and terrific customer service. Would recommend to anyone looking for a great deal and to support local

Great phone, fast delivery, super communication.
My next phone will be a Need-A-Phone.
Thanks again,
Steve

Just order what you want.Give them a time they deliver promptly and give you a receipt.Very Professional.Need-a-phone at a good price this is it.

Was able to fix a cracked screen within a couple hours.
New glass, no scratches.
Simple and easy.

Polite, honest, fast, effective service; decent phone at a reasonable price; good communication, quick delivery. would highly recommend

Next time I need a phone I will definitely be getting one from here! They respond Readmore

Purchase and service was exceptional, with prompt and courteous assistance throughout. Highly satisfied and would recommend without hesitation!

Excellent service and a great price for the iPhone I got. Even got some "how to" help for dealing with lost data. Couldn't be happier. Definitely a 10/10 rating!

Process was very easy and professional. We did the entire transaction through text. They sent a courier to deliver the phone. Phone was exactly as described. The whole process was done in a few hours. Well done!

Great and fast service! I'm very happy with my purchase!

I received my iPhone 11 64GB yesterday. It arrived in perfect condition not a mark. It has 91% battery life and it was a huge upgrade from my used iPhone 6s. Fast delivery

Kunal is the best. Replaced 2 iPhone and 2 iPad batteries for us. Made sure everything was perfect. Prices were more than fair. Highly recommend!

I thought it would be a daunting task to find a good affordable phone in this city, but Kean did a great job of explaining options, answering all my questions, and helping to set up my new phone. Great prices, great warranty, thoughtful staff, it turned out to be a breeze.

Kunal was great. The products we bought were perfect and the service was exceptional. I would recommend to anyone needing a phone to call them!!! Need a battery call Kunal he will take care of you!!
10 out 5 from us!

Prices were competitive, and they offered discounts on certain models. Great service

Great and very efficient. 100% trustworthy

Kunal was very professional and was quick to bring phone to me the same morning I messaged. He provided me the phone I really wanted and was patient while I inspected it. The phone works great and I'm so happy about doing business with him b/c I had a nightmare dealing with other businesses prior. 7 stars from me! Thanks Kunal and company.

Update: as of today (2 years later), I still have the phone and am using it. Great product and great service. Thanks again Kunal!

Looking for a quality smartphone at a great price? This store is the go-to spot for refurbished phones. They offer reliable devices that are carefully inspected and clearly listed with all the details you need.
With fair pricing and honest service, it’s the smart choice for anyone wanting value without the risk. Skip the guesswork—this is where you should be buying your next phone.

Kunal was great and knowledgeable. I had to come in a couple times with repairs and he was always very friendly and provided quick service. Always responded to messages in a timely manner. Would highly recommend.

Buying a phone was the easiest process ever. Extremely knowleagable. Most helpful. When I needed help a year later, he personaly resolved my issue in 5 minutes! Best customer service ever.

Very reliable site 👍👍👍 Would definitely recommend!!

Recently purchased a Samsung S24 Ultra and had an excellent experience. The delivery was incredibly fast, and the customer service was top-notch. I received quick responses to all my queries online, which made the whole process smooth and stress-free. Truly impressive service!

Amazing service and a great selection of phones! The team at NEED-A-PHONE.CA is super helpful, knowledgeable, and made the whole process smooth and easy. Highly recommended for anyone looking for quality phones and excellent customer care. Will definitely be coming back!

Love My New iPhone!

Fast, sleek, and powerful—my new iPhone is amazing! The camera takes stunning photos, battery life is great, and everything runs smoothly. Highly recommend!

Good friendly service. Knowledgeable and helpful.

Great and fast service, the ipad was as described and delivered a few hours later. Definitely highly recommended. Thanks Guys!

Really fast a speedy service and very good prices for brand new phones!!

Broke my phone before going to bed. Scrambled to find a replacement. Need a phone responded even in the late of night. After purchasing a new Samsung J2 core. I Had a slight issue after an update. The phone was replaced no questions asked. Grade A Service!

I just received my iPhone 14 yesterday, and so far, I'm thoroughly impressed. The device arrived in flawless condition no scratches, scuffs, or blemishes of any kind. It looked brand new straight out of the box. The battery health is at 95%, which is great for a refurbished or lightly used model.

Great service, friendly, knowledgeable. Product is always exactly as described.

I dropped my Samsung phone and they were very fast on helping me get a loaner. I will definitely come back. 👍

Fast shipping, good tracking info. My Moto G 2024 arrived well packaged in perfect condition. The phone is like new, no scratches or marks anywhere. Very satisfied.

I purchased a Samsung A54 from them, and it was a fantastic experience! The phone arrived quickly and in perfect condition. The customer service was exceptional — they were friendly, helpful, and went above and beyond to ensure I had all the information I needed. Truly the best customer service in Canada! Highly recommend them for anyone looking to buy a smartphone.

Very great service. Fast and efficient!!! 10/10 for all of the above service. Great prices to. I'd definitely recommend to anyone.

Really appreciated Kunal and purchasing a S23 Ultra from him, he solved all the issues that came up with transferring data etc. from old phone to upgraded one.
It is rare nowadays to find that kind of personal attention to details. Thx again.
Marc

Purchasing experience was very efficient and price of the phone was very reasonable.

Great service quick friendly definitely recommend products are mint great prices definitely deal with them again

The iPad arrived very quickly and so far it performs perfectly.

Got my phone delivered, we tested it out with my SIM card and it worked. Nice and quick.

Best website to used phone in Canada. Reliable and cheap

Good shop!

Staff are friendly and helpful, and the service is quick and professional. I was able to find what I needed without any hassle. Highly recommend to anyone looking for reliable mobile solutions!

I recently purchased a Google Pixel 6a from them, and I’m very happy with my experience. The ordering process was simple, the delivery was quick, and the phone arrived in excellent condition. Their customer service was also great—very helpful and responsive. I’ll definitely recommend them to anyone looking for a reliable place to buy a phone!