Upgrade Your Tech, But For Less

  • Secure and hassle-Free

    With our pre-owned device you're getting lifetime blacklist guarantee and 90-day warranty which means if you don't love your new phone, we'll replace it or give you your money back.

  • Affordable Prices

    Save up to 60% off sticker price by shopping our pre-owned phones and own an awesome device without breaking the bank.

  • Use any Network Provider

    Say goodbye to credit checks, lengthy contracts and all the fees associated with them. Pair our pre-owned phones with your existing plans or decide on something new.

  • Better for our planet

    Buying pre-loved device is not only an excellent financial decision, it's a great eco-friendly choice, you're helping us reduce CO2 emissions & e-waste going into the landfills; BRAVO!

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Why Buy Unlocked Second-Hand Phones From Us?

From our obsessive quality control to expert product knowledge, building trust and providing five-star service is ingrained in our DNA. We promise, if you don’t love it, we’ll make it right.

Secure and hassle-Free

Use any Network Provider

Affordable Prices

Tested by 3 Human experts

Flexible payments

Accessible & Dedicated support

Shop Used Phones by Collection

$199 or Less

E-Sim compatible

Photography heavyweights

5G compatible

Real people,
Real reviews

Where to Buy Used Phones?

Since our inception in 2018, we have been committed to provide top-notch service to our loyal customers who trust us over and over again to deliver high-quality devices at a fraction of the price… don’t just take our word for it, read what our customers have to say…

Mike Nocei

Looking to purchase a new iPhone for my wife , I found the phone that I wanted on their website , gave them a call got a quote , went to the stores location and met with the Tech. He set up the new phone , transferred all the data for a very reasonable price ,He was extremely professional, polite, and very efficient , Highly recommend this place if in need of a replacement iPhone.

dave davis

I needed a phone in an emergency so I messaged the store's chat before they were even open. I received a quick reply to set up a time where I was able to go into the shop to look at a few phones I had seen on the website. The service was great and the prices were amazing. I don't send many reviews, but after my experience, I felt everyone should know how great this local business is. 10/10 would recommend for anyone needing an affordable and reliable phone for a great price.

Melissa Owoc

The process to purchase was online was very easy, and my follow up questions were addressed very quickly and professionally. Hasib was very helpful and responsive. Package arrived on time. I would definitely buy through Need-a-phone.ca again.

Phillip

I needed a new phone after mine took a dip in the swimming pool but didn’t want to upgrade or change models. Kunal quickly provided me with the same model in great condition. A couple of weeks later, I had some text/network issues and contacted Kunal — he promptly fixed it. He knows his stuff! Highly recommend Need-a-Phone Inc. if you need a phone fast and want excellent customer service.

Ryan Czarnecki

Great price which arrived as advertised. Customer service was present and responsive at every step in the purchase. Would recommend to anyone looking to upgrade without breaking the bank. Thank you.

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Edward Blandford

Fabulous experience! Great staff who enabled a quick and efficient transfer from an 8 yr old phone with no issues or deficiencies. Well done!

Pumulo Roddy

Buying a phone from Kunal at Need-a-Phone was a great experience. He helped me choose the right device and even delivered it to my home since I couldn’t visit the store. Kunal also set up the phone, making sure everything was ready to go. His service was smooth, convenient, and professional. I highly recommend Kunal and Need-a-Phone for their outstanding customer care.

Kevin Champagne

Fast service! Great value, and a great phone. We are repeat customers and fully recommend Need-a-Phone!

Hasibur Rahman

Need-a-phone.ca has quickly become one of Canada’s top phone shops, offering a wide range of quality mobile devices and accessories. Their focus on exceptional customer service, competitive pricing, and reliable products sets them apart. Known for excellent phones at affordable rates. Their presence across multiple marketplaces adds convenience, making them a trusted choice for phone buyers.

Alain Lagasse

They have a wide selection of quality phones capable of suiting all your needs. The price was very fair and the delivery was quick. I'm very happy with the phone condition and quality, it feels like using a new phone.

Kristine

These guys were great! I needed a phone quickly - on a Sunday - and they were here in an hour, transferred the SIM card, gave me a little tutorial and we were good to go! Then the charging cord didn't seem to work well after a couple of weeks, and within a day, two more were delivered to my house. Wow. Where do you get service like that these days? I wish this company all the best!

Fariha Tabassum

I recently bought a refurbished iPhone from need-a-phone.ca, and I’m honestly impressed. The price was very reasonable and the phone looks and runs perfectly. It showed up at my door in just a couple of days, and the whole process was smooth, no hassle at all. The customer service was great - they were friendly and made sure my phone was all set before I started using it. If you want good phone without spending a lot, check them!

Jillian Ramsay

I am an iPhone abuser and a consistent head-to-kijiji buyer of used iPhones. I am very happy with my recent (2 weeks ago) purchase from need-a-phone inc. Specifically, we met in a safe space public for consideration of the purchase, although i understand delivery is their speciality.....

Damon Barteaux

I'll admit I was skeptical of every review being a 5 star but I can see why. Kunal knows his stuff, made sure I was satisfied with the phone and that the sim card was working in the new samsung model I purchased. Phenomenal deal and terrific customer service. Would recommend to anyone looking for a great deal and to support local

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Steve Lewis

Great phone, fast delivery, super communication.
My next phone will be a Need-A-Phone.
Thanks again,
Steve

E Rock

Just order what you want.Give them a time they deliver promptly and give you a receipt.Very Professional.Need-a-phone at a good price this is it.

The Alboe Show

Was able to fix a cracked screen within a couple hours.
New glass, no scratches.
Simple and easy.

Beep Boop 2.0

Polite, honest, fast, effective service; decent phone at a reasonable price; good communication, quick delivery. would highly recommend

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Dylan James

Next time I need a phone I will definitely be getting one from here! They respond Readmore

Zannatul Meem

Purchase and service was exceptional, with prompt and courteous assistance throughout. Highly satisfied and would recommend without hesitation!

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Eugene

Excellent service and a great price for the iPhone I got. Even got some "how to" help for dealing with lost data. Couldn't be happier. Definitely a 10/10 rating!

Wes Baker

Process was very easy and professional. We did the entire transaction through text. They sent a courier to deliver the phone. Phone was exactly as described. The whole process was done in a few hours. Well done!

Amber Roloff

Great and fast service! I'm very happy with my purchase!

Zellar Band

I received my iPhone 11 64GB yesterday. It arrived in perfect condition not a mark. It has 91% battery life and it was a huge upgrade from my used iPhone 6s. Fast delivery

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Sherri Martin

Kunal is the best. Replaced 2 iPhone and 2 iPad batteries for us. Made sure everything was perfect. Prices were more than fair. Highly recommend!

Dean Naday

I thought it would be a daunting task to find a good affordable phone in this city, but Kean did a great job of explaining options, answering all my questions, and helping to set up my new phone. Great prices, great warranty, thoughtful staff, it turned out to be a breeze.

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Tobe Evenu

Kunal was great. The products we bought were perfect and the service was exceptional. I would recommend to anyone needing a phone to call them!!! Need a battery call Kunal he will take care of you!!
10 out 5 from us!

Serjil Alam

Prices were competitive, and they offered discounts on certain models. Great service

Manyaa Khanna

Great and very efficient. 100% trustworthy

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Lynn Fots

Kunal was very professional and was quick to bring phone to me the same morning I messaged. He provided me the phone I really wanted and was patient while I inspected it. The phone works great and I'm so happy about doing business with him b/c I had a nightmare dealing with other businesses prior. 7 stars from me! Thanks Kunal and company.

Update: as of today (2 years later), I still have the phone and am using it. Great product and great service. Thanks again Kunal!

Kamruzzaman Babu

Looking for a quality smartphone at a great price? This store is the go-to spot for refurbished phones. They offer reliable devices that are carefully inspected and clearly listed with all the details you need.
With fair pricing and honest service, it’s the smart choice for anyone wanting value without the risk. Skip the guesswork—this is where you should be buying your next phone.

Krista Sukhan

Kunal was great and knowledgeable. I had to come in a couple times with repairs and he was always very friendly and provided quick service. Always responded to messages in a timely manner. Would highly recommend.

Gerry Arbez

Buying a phone was the easiest process ever. Extremely knowleagable. Most helpful. When I needed help a year later, he personaly resolved my issue in 5 minutes! Best customer service ever.

Sofia-jan Asp

Very reliable site 👍👍👍 Would definitely recommend!!

Abu Backker

Recently purchased a Samsung S24 Ultra and had an excellent experience. The delivery was incredibly fast, and the customer service was top-notch. I received quick responses to all my queries online, which made the whole process smooth and stress-free. Truly impressive service!

Amira T.

Amazing service and a great selection of phones! The team at NEED-A-PHONE.CA is super helpful, knowledgeable, and made the whole process smooth and easy. Highly recommended for anyone looking for quality phones and excellent customer care. Will definitely be coming back!

N
Naofi

Love My New iPhone!

Fast, sleek, and powerful—my new iPhone is amazing! The camera takes stunning photos, battery life is great, and everything runs smoothly. Highly recommend!

Florence Robinson

Good friendly service. Knowledgeable and helpful.

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Kerstin Mehmel

Great and fast service, the ipad was as described and delivered a few hours later. Definitely highly recommended. Thanks Guys!

Guylynn St. Pierre

Really fast a speedy service and very good prices for brand new phones!!

John Quint

Broke my phone before going to bed. Scrambled to find a replacement. Need a phone responded even in the late of night. After purchasing a new Samsung J2 core. I Had a slight issue after an update. The phone was replaced no questions asked. Grade A Service!

Lahaduzzaman Lahad

I just received my iPhone 14 yesterday, and so far, I'm thoroughly impressed. The device arrived in flawless condition no scratches, scuffs, or blemishes of any kind. It looked brand new straight out of the box. The battery health is at 95%, which is great for a refurbished or lightly used model.

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Hedi Spence

Great service, friendly, knowledgeable. Product is always exactly as described.

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Sherry Khanna

I dropped my Samsung phone and they were very fast on helping me get a loaner. I will definitely come back. 👍

Leo Mosley

Fast shipping, good tracking info. My Moto G 2024 arrived well packaged in perfect condition. The phone is like new, no scratches or marks anywhere. Very satisfied.

Joy

I purchased a Samsung A54 from them, and it was a fantastic experience! The phone arrived quickly and in perfect condition. The customer service was exceptional — they were friendly, helpful, and went above and beyond to ensure I had all the information I needed. Truly the best customer service in Canada! Highly recommend them for anyone looking to buy a smartphone.

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Aleatra Sammurtok

Very great service. Fast and efficient!!! 10/10 for all of the above service. Great prices to. I'd definitely recommend to anyone.

Taylor Made

Really appreciated Kunal and purchasing a S23 Ultra from him, he solved all the issues that came up with transferring data etc. from old phone to upgraded one.
It is rare nowadays to find that kind of personal attention to details. Thx again.
Marc

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Timothy McKean

Purchasing experience was very efficient and price of the phone was very reasonable.

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Jeffery Ward

Great service quick friendly definitely recommend products are mint great prices definitely deal with them again

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John Wiegers

The iPad arrived very quickly and so far it performs perfectly.

Yasmin Kakar

Got my phone delivered, we tested it out with my SIM card and it worked. Nice and quick.

Yaser Chy

Best website to used phone in Canada. Reliable and cheap

Z Hasan Jaed

Good shop!

Staff are friendly and helpful, and the service is quick and professional. I was able to find what I needed without any hassle. Highly recommend to anyone looking for reliable mobile solutions!

Zuairiya Bushra

I recently purchased a Google Pixel 6a from them, and I’m very happy with my experience. The ordering process was simple, the delivery was quick, and the phone arrived in excellent condition. Their customer service was also great—very helpful and responsive. I’ll definitely recommend them to anyone looking for a reliable place to buy a phone!

The Latest in Refurbished Tech

Got A Used Mobile Phone Sitting In A Drawer?

There's money in that phone, and we will ensure you get the best price out of it. Our Trade-in program is an easy, contract-free way to make cash, help the planet, and clear out your old tech.

GET PAID NOW

Frequently Asked Questions - Used and Refurbished Phones

Are refurbished phones really good?

Yes, buying a second-hand or refurbished phone can be an excellent choice if you want to save money without sacrificing quality. At need-a-phone, every refurbished device is tested, cleaned, and backed by a 90-day warranty, giving you confidence that your phone will work properly. 

Will chargers be included with my refurbished mobile?

Yes, We provide a wall plug and a charging cable with all our devices.

What is your return policy?

We offer a 90-day return policy for repairs, replacements, or refunds. All returns must be in original condition, and return shipping within Canada is covered by us. Replacements are subject to availability. If we don't have an exact replacement, we can provide further options for repair, refund, or help you pick the best possible alternative. Note that our warranty does not cover accidental or physical damage. If your device arrives damaged during shipping, please contact us within 2 days at
hello@need-a-phone.caso we can assist right away.

How long is the warranty on phones?

Every phone purchased comes with a 90-day warranty that covers functionality issues not caused by accidental or liquid damage.

What does the warranty cover?

The warranty covers defects in hardware or performance, such as charging, speaker, microphone, or button issues. However, it does not cover water damage, physical damage such as cracks, dents, or broken glass, and normal wear and tear, like scratches or cosmetic blemishes.

How do I trade in my device?

To trade in your device, visit our Trade-In page and follow the simple steps. Start by selecting your Device Type, then choose the Brand, Model, Color, and Storage of your device. Finally, select the Condition that best matches your device. We provide clear condition descriptions to help you choose accurately. Once all details are selected, the system will instantly show you the amount you will receive for your device.

After confirming your trade-in value, you will be asked to fill out your address information so you can receive your free shipping label.

Once your information is submitted, you will receive an email within 24 hours containing your shipping label and complete instructions on how to send in your device. After we receive and inspect your device, your payment will be processed promptly.

How will I get paid for my trade-in?

We offer two main payment options on our website: E-Transfer and PayPal. When submitting your trade-in, simply select your preferred payment method and provide the required details.

If you would like to request a different payment option, you can contact us at hello@need-a-phone.ca, and our team will be happy to assist you.

Customers who prefer to visit our store in person can also choose to receive their payment in cash after the device inspection is completed.

What if my device is not listed on the trade-in page?

If your device is not listed on our Trade-In page, you can still trade it in. Simply send us a message through the chat option on our website or email us at hello@need-a-phone.ca with your device details. Our team will review the information and provide you with the best possible price for your item.

Is it worth buying a second-hand phone?

If you are looking for an affordable alternative, buying a second-hand phone can be a smart investment. However, it is important to opt for a trusted provider with good reviews to avoid issues such as physical damage and poor battery health. At need-a-phone, each phone is inspected thoroughly and backed by a 90-day guarantee, helping you buy a high-quality phone at good rates. 

Do your phones work with any network provider?

Yes, all of the devices in our collection are unlocked and compatible with Canada’s major carriers. That means you’re free to choose the plan and provider that works best for you.”

How are device grades defined?

  • Fair: The screen may show visible scratches, and the body will display noticeable signs of wear.
  • Good: The screen is in near-perfect condition, with only minor micro-scratches on the body.
  • Excellent: Looks almost brand new; micro-scratches are barely visible, even when viewed within eight inches.

How long will my items take to arrive?

If you choose standard shipping, your refurbished mobile phones arrive within 3 to 5 business days. On the other hand, refurbished phones with the next-day shipping option arrive in just 1 business day if you place your order before 3:00 PM CST.

How do you ensure the phones aren’t stolen?

Every device we sell is thoroughly checked against the Canadian Wireless Telecommunications Association’s blacklist to ensure it has not been reported lost or stolen.

Do refurbished phones last as long as new ones?

Yes, if properly cared for, a refurbished phone can last just as long as a brand-new model. Since all hardware is tested and repaired if needed, performance is not compromised.

Will my refurbished phone have a brand-new battery?

Not always, but the battery will be tested for health. If it’s below 83% capacity, it is replaced with a high-quality third-party battery before being sold.

Buy Phones in Canada – Best Mobile Phone Store for iPhones, Android & Tablets

Searching for the best smartphone in Canada?

Regardless of whether you are looking for a luxury model or an affordable everyday phone we have the ideal device for you. Quick shipping, great interaction with customer service — I've never had an easier time buying a phone.

Best Place to Buy Refurbished Phones Canada

The best of iphone refurbished in Canada with cheap deals and discounts. From iPhone 14 all the way through to latest iPhone 15 series, wide range of unlocked models that works with any Canadian carriers. Get free assurance, worry-free returns and new, real products from the most trust in store. Check out a great iPhone for work, play or photography.

Where to buy unlocked cell phones?

If you are looking for where to buy unlocked cell phones in Canada, this is the place! You’ll be wanting a phone you can count on. They have a broad variety of unlocked iPhones, Android phones and tablets that are compatible with all Canadian carriers. Whether you want a cutting-edge smartphone or a straightforward handset, they're all available from these trusted brands that are low to high end. Each phone is backed by a warranty, which gives the buyer peace of mind, and speedy shipping makes purchasing quick and hassle-free. From their outstanding customer service to their well-priced genuine products, GoMobile Canada has quickly become the go to for Canadians looking for premium quality mobile options.

Best Android Smartphones at Affordable Prices

Find great Android smartphones at bargain prices from brand names like Samsung, Google, and OnePlus. Our picks have the latest bells and whistles, top-end cameras, healthy battery life, and offer blisteringly fast performance. If you’re a gamer, working professional or casual smartphone user, an Android phone has something great to offer.

Tablets in Canada

Shopping for a tablet in Canada? We carry the newest iPads, Samsung Galaxy Tabs and more other tablets. Ideal for reading, playing games, browsing the web, or watching movies, the tablets offer a lot more than just 'thinner and lighter'. Compare features, prices and specifications to get the best tablet for you.

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Buy Unlocked Phones Online in Canada with Warranty

Shop with ease using unlocked phones that can be used on any Canadian carrier. Our products are backed by official warranties, providing you with peace of mind. Purchasing over the Internet is easy as, wrote and easy way to get fast, safe delivery straight Canada. Goodbye Carrier Restrictions, Hello Unlocked Happiness!

Affordable Smartphones in Canada

Find the best cheap smartphones for you with our budget options here. These phones are ideal for students and first-time buyers or just someone who needs performance without breaking the bank. Discover smartphones with sophisticated designs, extra capacitive stylus and extended battery life at affordable prices.

Refurbished & Like-New Phones in Canada at Lower Price

Save on certified refurbished and like-new phones. Every device is quality tested and 100% functional, & No contract required. All these devices provide flagship performance at a fraction of their original cost, and that means you have to worry about shelling out for what was once a top-of-the-line gadget any longer.

Where can i buy unlocked smartphones?

We're dedicated to offering Canadians quality mobile products, great customer service, and strong product value. Ourshop provides: Genuine goods, Secure payments, Quick delivery and Warranty service. We’ve been providing high-quality, reliable and affordable vinyl phone wraps for several years so you can buy with confidence knowing that your purchase from us is superb.

Best Phone to Buy Canada

The best apple refurbished, apple in Canada depends on what you want. Our experts guide you to the right device, including gaming consoles, cameras, phones, computers and more. From high-end iPhones to low-cost Android phones, we help you find the perfect phone to suit your needs and budget.

Best Phone Deals Canada

Keep an eye on our source for the best mobile deals in Canada. We have special deals including sign-up bonus offers and in-box coupon codes on Android phones and tablets. Shop smart and save big with deals that make sure you get the best technology for the best price.