Yes, I had the phone not even in one week. Also it in good condition for the use. It's in good shape when I got my phone. Thanks you guy for the phone. Love it.

90-day warranty
All our refurbished phones and iPads are protected by a 90-day warranty for functionality issues or a change of heart, with free returns. No need for a reason beyond “I just don’t like it”, although we always appreciate additional details and our support team is often able to help you resolve any little glitches remotely.
Your 90-day warranty starts on the day you receive the phone. We’re happy to accommodate returns for repairs, replacements or refunds within that timeframe. Just get in touch with our support team at hello@need-a-phone.ca – we’ll discuss the specifics of your return and we’ll work together to find a solution that makes sense to you.
- Excellent
- Fair
Screen: Perfect Condition
Body: May have barely visible micro-scratches, not noticeable from 8 inches away.
Functionality: Fully Tested & Functional
Screen: Perfect condition
Body: May have micro-scratches visible from 20 inches away.
Functionality: Fully Tested & Functional
Screen: May have scratches which could be slightly noticeable when the screen is turned on.
Body: Has visible scratches and/or dents
Functionality: Fully Tested & Functional
Buy With Total Confidence
30-point inspection · expert-tested · 100% Canadian 🍁
30-point check
Inspected by real experts — condition exactly as described
Battery 83%+ guaranteed
Tested — replaced if below 83%
90-day warranty
Free 30-day returns, shipping on us
Fully unlocked
Works with all Canadian carriers
Verified not lost/stolen
Checked against Canada's registry
Free shipping Canada-wide
Wall plug & cable included
- Dimensions: 167.7 x 78.0 x 9.1 mm
- Release Date: January 2023
- Last OS Supported: Android 13 (upgradable to Android 14 with One UI 6)
- Weight: 201 g
- Display: 6.6 inches
- Resolution: 1080 x 2408 pixels
- RAM: 4GB
- MicroSD Support: Yes, up to 1 TB
- Rear Camera: Triple – 50 MP (wide); 2 MP (macro); 2 MP (depth)
- Front Camera: 13 MP, f/2.0
- Battery: 5000 mAh
- Wireless Charging: No
- Connector: USB Type-C 2.0
- SIM Card: Nano-SIM
- 3.5mm Jack: Yes
- Major OS Update End (Est): January, 2027
- Security Update End: January, 2029
About the Samsung Galaxy A14 5G Unlocked
The Galaxy A14 5G is a budget handset built around the essentials: a 6.6-inch screen at 1080 x 2408 pixels, a 5000 mAh battery, and 5G support that keeps it current on Canadian networks. The rear camera leads with a 50 MP wide sensor, backed by 2 MP macro and 2 MP depth lenses, while a 13 MP front camera handles calls and selfies. It also keeps two features most phones have dropped: a 3.5 mm headphone jack, so wired earbuds work without an adapter, and a microSD slot that takes cards up to 1 TB, meaning storage can grow long after the purchase. Charging is over USB Type-C. With 4GB of RAM, it is built for messaging, browsing, streaming and the usual everyday apps rather than demanding games.
What you get from need-a-phone.ca
- Tested and graded by condition as Excellent, Good or Fair, so the listing matches the phone.
- Fully unlocked and works with all major Canadian carriers, including Telus, Rogers, Bell, Koodo, Fido, Freedom Mobile, Public Mobile and Chatr.
- Batteries are tested, and any below 83% health are replaced before sale.
- A 90-day warranty, plus 30 days to return it for a change of mind.
- Free shipping across Canada, and every handset is checked against the CWTA blacklist so it is never lost or stolen.
Things to consider
With 4GB of RAM, heavy multitasking and demanding games will feel slow, so this phone suits everyday tasks best. There is no wireless charging, which means a cable every time. At 201 g and 9.1 mm thick, it is heavier and chunkier than many phones of the same screen size. The USB Type-C port runs at 2.0 speeds, so transferring large files over a cable takes a while. Major operating system updates are estimated to end in January 2027, with security patches running until January 2029.
Is the Samsung Galaxy A14 5G a good buy?
As a first phone, a backup, or a straightforward daily device, this one does its job well. The large battery, the headphone jack and the expandable storage cover the things budget buyers tend to miss most, and 5G support keeps it useful on Canadian networks for a good while yet. It will not satisfy anyone who games heavily or edits photos on their phone, and the update window is shorter than a flagship's. Measured against what it sets out to do, it is honest value.
Trusted by customers since 2018
Real people, real reviews
We’re committed to providing thoughtful, top-notch service. See what our customers have to say about their experience.
✓Verified customer feedback