Yes, I had the phone not even in one week. Also it in good condition for the use. It's in good shape when I got my phone. Thanks you guy for the phone. Love it.

90-day warranty
All our refurbished phones and iPads are protected by a 90-day warranty for functionality issues or a change of heart, with free returns. No need for a reason beyond “I just don’t like it”, although we always appreciate additional details and our support team is often able to help you resolve any little glitches remotely.
Your 90-day warranty starts on the day you receive the phone. We’re happy to accommodate returns for repairs, replacements or refunds within that timeframe. Just get in touch with our support team at hello@need-a-phone.ca – we’ll discuss the specifics of your return and we’ll work together to find a solution that makes sense to you.
- Excellent
- Fair
Screen: Perfect Condition
Body: May have barely visible micro-scratches, not noticeable from 8 inches away.
Functionality: Fully Tested & Functional
Screen: Perfect condition
Body: May have micro-scratches visible from 20 inches away.
Functionality: Fully Tested & Functional
Screen: May have scratches which could be slightly noticeable when the screen is turned on.
Body: Has visible scratches and/or dents
Functionality: Fully Tested & Functional
Buy With Total Confidence
30-point inspection · expert-tested · 100% Canadian 🍁
30-point check
Inspected by real experts — condition exactly as described
Battery 83%+ guaranteed
Tested — replaced if below 83%
90-day warranty
Free 30-day returns, shipping on us
Fully unlocked
Works with all Canadian carriers
Verified not lost/stolen
Checked against Canada's registry
Free shipping Canada-wide
Wall plug & cable included
- Dimensions: 166.1 x 76.1 x 9.9 mm
- Release Date: January, 2021
- Last OS Supported: Android 11
- Weight: 212 g
- Display: 6.7 inches, IPS LCD
- Resolution: 1080 x 2400 pixels
- Chipset: Snapdragon 750G 5G
- RAM: 6GB
- MicroSD Support: Yes
- Rear Camera: Triple - 48 MP, f/1.7 (wide); 8 MP (ultrawide); 2 MP (macro)
- Front Camera: 16 MP
- Battery: 5000 mAh, 15W charging
- Wireless Charging: No
- Connector: USB Type-C
- SIM Card: Nano-SIM
-
3.5mm Jack: Yes
- Major OS Update End (Est): May, 2023
- Security Update End: May, 2025
About the Motorola One 5G Ace Unlocked
The Motorola One 5G Ace is a budget 5G phone from early 2021, built around a large 6.7-inch LCD screen and a 5000 mAh battery. The Snapdragon 750G chipset and 6GB of RAM cover calls, messaging, maps, streaming and social apps comfortably, though this was never a phone aimed at demanding games or heavy multitasking. The 48 MP main camera produces clear, natural photos in good light, with an ultrawide and a macro lens alongside it for occasional variety. Battery life is the real strength here: a 5000 mAh cell paired with a 1080p screen and a mid-range chip usually means a full day of use and often more. A microSD slot, a headphone jack and 5G support round it out. It suits someone who wants a big screen and long battery life on a modest budget, or anyone looking for a straightforward backup phone.
What you get from need-a-phone.ca
- Tested and graded by condition: Excellent, Good or Fair, so you know what is arriving
- Fully unlocked and ready for Telus, Rogers, Bell, Koodo, Fido, Freedom Mobile, Public Mobile and Chatr
- A 90-day warranty on every device, plus 30 days to return it for a change of mind
- Battery health tested, with anything below 83% replaced before the phone is sold
- Checked against the CWTA blacklist so it is never lost or stolen, with free shipping across Canada
Things to consider
This is a budget phone and it shows in places. The screen is an IPS LCD at 1080 x 2400 rather than an OLED, so blacks and contrast are ordinary. At 212 g it is heavy for its class. Charging tops out at 15W, so a full charge takes a while, and there is no wireless charging. Software support has ended, meaning no further operating system or security updates. The 64 GB sold here fills up quickly, though the microSD slot helps with photos and media.
Is the Motorola One 5G Ace a good buy?
As an inexpensive, large-screen phone with genuinely long battery life, it does its job well. The camera is fine in daylight, 5G is supported, and the headphone jack and microSD slot are both useful additions that newer phones often drop. The end of software updates is the main drawback, so it is best suited to someone who wants a dependable second phone or a simple daily device rather than a long-term primary handset.
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