Upgrade Your Tech, But For Less

  • Secure and hassle-Free

    You can shop with confidence. Every device includes a 90-day warranty for repair or replacement. If you change your mind, return it within 30 days of delivery for a full refund.

  • Affordable Prices

    Save up to 60% off sticker price by shopping our pre-owned phones and own an awesome device without breaking the bank.

  • Use any Network Provider

    Say goodbye to credit checks, lengthy contracts and all the fees associated with them. Pair our pre-owned phones with your existing plans or decide on something new.

  • Better for our planet

    Buying pre-loved device is not only an excellent financial decision, it's a great eco-friendly choice, you're helping us reduce CO2 emissions & e-waste going into the landfills; BRAVO!

Shop Our Best Sellers

SHOP ALL PHONES

Why Buy Unlocked Second-Hand Phones From Us?

From our obsessive quality control to expert product knowledge, building trust and providing five-star service is ingrained in our DNA. We promise, if you don’t love it, we’ll make it right.

Secure and hassle-Free

Use any Network Provider

Affordable Prices

Tested by 3 Human experts

Flexible payments

Accessible & Dedicated support

Shop Used Phones Buy Collections

$199 or Less

E-Sim compatible

Photography heavyweights

5G compatible

Tablets

Charged Wirelessly

REAL PEOPLE,
REAL REVIEWS

Where to Buy Used Phones?

Since our inception in 2018, we have been committed to provide top-notch service to our loyal customers who trust us over and over again to deliver high-quality devices at a fraction of the price… don’t just take our word for it, read what our customers have to say…

Dave Davis

I needed a phone in an emergency so I messaged the store's chat before they were even open. I received a quick reply to set up a time where I was able to go into the shop to look at a few phones I had seen on the website. The service was great and the prices were amazing. I don't send many reviews, but after my experience, I felt everyone should know how great this local business is. 10/10 would recommend for anyone needing an affordable and reliable phone for a great price.

Danny Brown

My wife and I went in to buy a couple of phones.. we knew what we wanted and got them with no hassles.. We did have an issue with one phone.. but we called for assistance, and was asked to come in with the phone and they will fix it up.. not only did he work on the phone but discovered there was a deeper issue with the phone, So they swapped phones and set it all up in no time flat.. Sales and service would be 6 stars if I could. thank you again.

Alain Lagasse

They have a wide selection of quality phones capable of suiting all your needs. The price was very fair and the delivery was quick. I'm very happy with the phone condition and quality, it feels like using a new phone.

Brian Fraser

I bought two phones from Need a phone.ca and it was a great experience. The phones arrived just like they were described and they're working fine. It's a good way to get good tech without spending a lot of money on something brand new. I would definitely recommend them if you want good service and a good deal.

Damon Barteaux

I'll admit I was skeptical of every review being a 5 star but I can see why. Kunal knows his stuff, made sure I was satisfied with the phone and that the sim card was working in the new samsung model I purchased. Phenomenal deal and terrific customer service. Would recommend to anyone looking for a great deal and to support local

Dean Naday

I thought it would be a daunting task to find a good affordable phone in this city, but Kean did a great job of explaining options, answering all my questions, and helping to set up my new phone. Great prices, great warranty, thoughtful staff, it turned out to be a breeze.

Donna Hamel Chiles

Excellent service. Appreciated the quick help I received from Customer Service when I had a question before buying. Phone arrive within a few days, well packaged and in excellent condition. Would not hesitate to use need-a-phone.ca again!

John Quint

Broke my phone before going to bed. Scrambled to find a replacement. Need a phone responded even in the late of night. After purchasing a new Samsung J2 core. I Had a slight issue after an update. The phone was replaced no questions asked. Grade A Service!

Jillian Ramsay

I am an iPhone abuser and a consistent head-to-kijiji buyer of used iPhones. I am very happy with my recent (2 weeks ago) purchase from need-a-phone inc. Specifically, we met in a safe space public for consideration of the purchase, although i understand delivery is their speciality.....

Kristine

These guys were great! I needed a phone quickly - on a Sunday - and they were here in an hour, transferred the SIM card, gave me a little tutorial and we were good to go! Then the charging cord didn't seem to work well after a couple of weeks, and within a day, two more were delivered to my house. Wow. Where do you get service like that these days? I wish this company all the best!

Krista Sukhan

Kunal was great and knowledgeable. I had to come in a couple times with repairs and he was always very friendly and provided quick service. Always responded to messages in a timely manner. Would highly recommend.

Mike Nocei

Looking to purchase a new iPhone for my wife , I found the phone that I wanted on their website , gave them a call got a quote , went to the stores location and met with the Tech. He set up the new phone , transferred all the data for a very reasonable price ,He was extremely professional, polite, and very efficient , Highly recommend this place if in need of a replacement iPhone.

Melissa Owoc

The process to purchase was online was very easy, and my follow up questions were addressed very quickly and professionally. Hasib was very helpful and responsive. Package arrived on time. I would definitely buy through Need-a-phone.ca again.

Nick Rudakov

Excellent service, very helpful team and quick warranty resolution. We have ordered a device through Walmart marketplace which had issues out of the box, Walmart weren’t able to help us with warranty so we approached the seller and everything was dealt with in a very friendly and professional manner, very quickly and the new device works flawlessly. Thanks very much Hasib and Team!

Phillip

I needed a new phone after mine took a dip in the swimming pool but didn’t want to upgrade or change models. Kunal quickly provided me with the same model in great condition. A couple of weeks later, I had some text/network issues and contacted Kunal — he promptly fixed it. He knows his stuff! Highly recommend Need-a-Phone Inc. if you need a phone fast and want excellent customer service.

pashminagal

Stellar customer service! I had a couple questions and emailed after business hours and didn't expect to get a reply till the next day, I got a response within the hour any small requests I had were taken care of, no problem. I bought an S22 and an iPad both in fair condition. I'm a basic user so didn't need anything too fancy. I would rate the condition good to great. there was only a few marks on the side. They showed up immaculately clean with new accessories and pins to open the SIM card spot. I am super happy with my purchase and will order again in the future.

Pumulo Roddy

Buying a phone from Kunal at Need-a-Phone was a great experience. He helped me choose the right device and even delivered it to my home since I couldn’t visit the store. Kunal also set up the phone, making sure everything was ready to go. His service was smooth, convenient, and professional. I highly recommend Kunal and Need-a-Phone for their outstanding customer care.

Tina Robertson

I purchased a replacement Iphone13 for my daughter online. Somehow we messed up our address when we were ordering, and the phone was returned by Canada Post. I contacted customer service and they replied almost immediately, and were so helpful! When we received the phone, it was in "like new" condition as promised! We couldn't be happier with our experience with Need A Phone, and we will be highly recommending them to family, friends and co-workers!

Wes Baker

Process was very easy and professional. We did the entire transaction through text. They sent a courier to deliver the phone. Phone was exactly as described. The whole process was done in a few hours. Well done!

Guylynn St. Pierre

Really fast a speedy service and very good prices for brand new phones!!

Not sure which phone is right for you?
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The Latest in Refurbished Tech

Got A Used Mobile Phone Sitting In A Drawer?

There's money in that phone, and we will ensure you get the best price out of it. Our Trade-in program is an easy, contract-free way to make cash, help the planet, and clear out your old tech.

GET PAID NOW

Frequently Asked Questions - Used and Refurbished Phones

Are refurbished phones really good?

Yes, buying a second-hand or refurbished phone can be an excellent choice if you want to save money without sacrificing quality. At need-a-phone, every refurbished device is tested, cleaned, and backed by a 90-day warranty, giving you confidence that your phone will work properly. 

Will chargers be included with my refurbished mobile?

Yes, We provide a wall plug and a charging cable with all our devices.

What is your return policy?

We offer a 90-day return policy for repairs, replacements, or refunds. All returns must be in original condition, and return shipping within Canada is covered by us. Replacements are subject to availability. If we don't have an exact replacement, we can provide further options for repair, refund, or help you pick the best possible alternative. Note that our warranty does not cover accidental or physical damage. If your device arrives damaged during shipping, please contact us within 2 days at
hello@need-a-phone.caso we can assist right away.

How long is the warranty on phones?

Every phone purchased comes with a 90-day warranty that covers functionality issues not caused by accidental or liquid damage.

What does the warranty cover?

The warranty covers defects in hardware or performance, such as charging, speaker, microphone, or button issues. However, it does not cover water damage, physical damage such as cracks, dents, or broken glass, and normal wear and tear, like scratches or cosmetic blemishes.

How do I trade in my device?

To trade in your device, visit our Trade-In page and follow the simple steps. Start by selecting your Device Type, then choose the Brand, Model, Color, and Storage of your device. Finally, select the Condition that best matches your device. We provide clear condition descriptions to help you choose accurately. Once all details are selected, the system will instantly show you the amount you will receive for your device.

After confirming your trade-in value, you will be asked to fill out your address information so you can receive your free shipping label.

Once your information is submitted, you will receive an email within 24 hours containing your shipping label and complete instructions on how to send in your device. After we receive and inspect your device, your payment will be processed promptly.

How will I get paid for my trade-in?

We offer two main payment options on our website: E-Transfer and PayPal. When submitting your trade-in, simply select your preferred payment method and provide the required details.

If you would like to request a different payment option, you can contact us at hello@need-a-phone.ca, and our team will be happy to assist you.

Customers who prefer to visit our store in person can also choose to receive their payment in cash after the device inspection is completed.

What if my device is not listed on the trade-in page?

If your device is not listed on our Trade-In page, you can still trade it in. Simply send us a message through the chat option on our website or email us at hello@need-a-phone.ca with your device details. Our team will review the information and provide you with the best possible price for your item.

Is it worth buying a second-hand phone?

If you are looking for an affordable alternative, buying a second-hand phone can be a smart investment. However, it is important to opt for a trusted provider with good reviews to avoid issues such as physical damage and poor battery health. At need-a-phone, each phone is inspected thoroughly and backed by a 90-day guarantee, helping you buy a high-quality phone at good rates. 

Do your phones work with any network provider?

Yes, all of the devices in our collection are unlocked and compatible with Canada’s major carriers. That means you’re free to choose the plan and provider that works best for you.”

How are device grades defined?

  • Fair: The screen may show visible scratches, and the body will display noticeable signs of wear.
  • Good: The screen is in near-perfect condition, with only minor micro-scratches on the body.
  • Excellent: Looks almost brand new; micro-scratches are barely visible, even when viewed within eight inches.

How long will my items take to arrive?

If you choose standard shipping, your refurbished mobile phones arrive within 3 to 5 business days. On the other hand, refurbished phones with the next-day shipping option arrive in just 1 business day if you place your order before 3:00 PM CST.

How do you ensure the phones aren’t stolen?

Every device we sell is thoroughly checked against the Canadian Wireless Telecommunications Association’s blacklist to ensure it has not been reported lost or stolen.

Do refurbished phones last as long as new ones?

Yes, if properly cared for, a refurbished phone can last just as long as a brand-new model. Since all hardware is tested and repaired if needed, performance is not compromised.

Will my refurbished phone have a brand-new battery?

Not always, but the battery will be tested for health. If it’s below 83% capacity, it is replaced with a high-quality third-party battery before being sold.

Buy Phones in Canada – Best Mobile Phone Store for iPhones, Android & Tablets

Searching for the best smartphone in Canada?

Regardless of whether you are looking for a luxury model or an affordable everyday phone we have the ideal device for you. Quick shipping, great interaction with customer service — I've never had an easier time buying a phone.

Best Place to Buy Refurbished Phones Canada

The best of iphone refurbished in Canada with cheap deals and discounts. From iPhone 14 all the way through to latest iPhone 15 series, wide range of unlocked models that works with any Canadian carriers. Get free assurance, worry-free returns and new, real products from the most trust in store. Check out a great iPhone for work, play or photography.

Where to buy unlocked cell phones?

If you are looking for where to buy unlocked cell phones in Canada, this is the place! You’ll be wanting a phone you can count on. They have a broad variety of unlocked iPhones, Android phones and tablets that are compatible with all Canadian carriers. Whether you want a cutting-edge smartphone or a straightforward handset, they're all available from these trusted brands that are low to high end. Each phone is backed by a warranty, which gives the buyer peace of mind, and speedy shipping makes purchasing quick and hassle-free. From their outstanding customer service to their well-priced genuine products, need-a-phone Canada has quickly become the go to for Canadians looking for premium quality mobile options.

Best Android Smartphones at Affordable Prices

Find great Android smartphones at bargain prices from brand names like Samsung, Google, and OnePlus. Our picks have the latest bells and whistles, top-end cameras, healthy battery life, and offer blisteringly fast performance. If you’re a gamer, working professional or casual smartphone user, an Android phone has something great to offer.

Tablets in Canada

Shopping for a tablet in Canada? We carry the newest iPads, Samsung Galaxy Tabs and more other tablets. Ideal for reading, playing games, browsing the web, or watching movies, the tablets offer a lot more than just 'thinner and lighter'. Compare features, prices and specifications to get the best tablet for you.

Buy Unlocked Cell Phones in Canada, Warranty Included Subscribe to our newsletter and always be the first to hear about what is happening.

Buy Unlocked Phones Online in Canada with Warranty

Shop with ease using unlocked phones that can be used on any Canadian carrier. Our products are backed by official warranties, providing you with peace of mind. Purchasing over the Internet is easy as, wrote and easy way to get fast, safe delivery straight Canada. Goodbye Carrier Restrictions, Hello Unlocked Happiness!

Affordable Smartphones in Canada

Find the best cheap smartphones for you with our budget options here. These phones are ideal for students and first-time buyers or just someone who needs performance without breaking the bank. Discover smartphones with sophisticated designs, extra capacitive stylus and extended battery life at affordable prices.

Refurbished & Like-New Phones in Canada at Lower Price

Save on certified refurbished and like-new phones. Every device is quality tested and 100% functional, & No contract required. All these devices provide flagship performance at a fraction of their original cost, and that means you have to worry about shelling out for what was once a top-of-the-line gadget any longer.

Where can i buy unlocked smartphones?

We're dedicated to offering Canadians quality mobile products, great customer service, and strong product value. Ourshop provides: Genuine goods, Secure payments, Quick delivery and Warranty service. We’ve been providing high-quality, reliable and affordable vinyl phone wraps for several years so you can buy with confidence knowing that your purchase from us is superb.

Best Phone to Buy Canada

The best apple refurbished, apple in Canada depends on what you want. Our experts guide you to the right device, including gaming consoles, cameras, phones, computers and more. From high-end iPhones to low-cost Android phones, we help you find the perfect phone to suit your needs and budget.

Best Phone Deals Canada

Keep an eye on our source for the best mobile deals in Canada. We have special deals including sign-up bonus offers and in-box coupon codes on Android phones and tablets. Shop smart and save big with deals that make sure you get the best technology for the best price.