I needed a phone in an emergency so I messaged the store's chat before they were even open. I received a quick reply to set up a time where I was able to go into the shop to look at a few phones I had seen on the website. The service was great and the prices were amazing. I don't send many reviews, but after my experience, I felt everyone should know how great this local business is. 10/10 would recommend for anyone needing an affordable and reliable phone for a great price.

My wife and I went in to buy a couple of phones.. we knew what we wanted and got them with no hassles.. We did have an issue with one phone.. but we called for assistance, and was asked to come in with the phone and they will fix it up.. not only did he work on the phone but discovered there was a deeper issue with the phone, So they swapped phones and set it all up in no time flat.. Sales and service would be 6 stars if I could. thank you again.

Great and fast service! I'm very happy with my purchase!

They have a wide selection of quality phones capable of suiting all your needs. The price was very fair and the delivery was quick. I'm very happy with the phone condition and quality, it feels like using a new phone.

Recently purchased a Samsung S24 Ultra and had an excellent experience. The delivery was incredibly fast, and the customer service was top-notch. I received quick responses to all my queries online, which made the whole process smooth and stress-free. Truly impressive service!

Very great service. Fast and efficient!!! 10/10 for all of the above service. Great prices to. I'd definitely recommend to anyone.

Amazing service and a great selection of phones! The team at NEED-A-PHONE.CA is super helpful, knowledgeable, and made the whole process smooth and easy. Highly recommended for anyone looking for quality phones and excellent customer care. Will definitely be coming back!

Polite, honest, fast, effective service; decent phone at a reasonable price; good communication, quick delivery. would highly recommend

Shipped and arrived fast, phone was exactly as described. Very happy

I'll admit I was skeptical of every review being a 5 star but I can see why. Kunal knows his stuff, made sure I was satisfied with the phone and that the sim card was working in the new samsung model I purchased. Phenomenal deal and terrific customer service. Would recommend to anyone looking for a great deal and to support local

I thought it would be a daunting task to find a good affordable phone in this city, but Kean did a great job of explaining options, answering all my questions, and helping to set up my new phone. Great prices, great warranty, thoughtful staff, it turned out to be a breeze.

Next time I need a phone I will definitely be getting one from here! They respond Readmore

Fabulous experience! Great staff who enabled a quick and efficient transfer from an 8 yr old phone with no issues or deficiencies. Well done!

Just order what you want.Give them a time they deliver promptly and give you a receipt.Very Professional.Need-a-phone at a good price this is it.

Excellent service and a great price for the iPhone I got. Even got some "how to" help for dealing with lost data. Couldn't be happier. Definitely a 10/10 rating!

Good friendly service. Knowledgeable and helpful.

Je recommande fortement!

I recently bought a refurbished iPhone from need-a-phone.ca, and I’m honestly impressed. The price was very reasonable and the phone looks and runs perfectly. It showed up at my door in just a couple of days, and the whole process was smooth, no hassle at all. The customer service was great - they were friendly and made sure my phone was all set before I started using it. If you want good phone without spending a lot, check them!

Buying a phone was the easiest process ever. Extremely knowleagable. Most helpful. When I needed help a year later, he personaly resolved my issue in 5 minutes! Best customer service ever.

Really fast a speedy service and very good prices for brand new phones!!

Need-a-phone.ca has quickly become one of Canada’s top phone shops, offering a wide range of quality mobile devices and accessories. Their focus on exceptional customer service, competitive pricing, and reliable products sets them apart. Known for excellent phones at affordable rates. Their presence across multiple marketplaces adds convenience, making them a trusted choice for phone buyers.

Great service, friendly, knowledgeable. Product is always exactly as described.

Broke my phone before going to bed. Scrambled to find a replacement. Need a phone responded even in the late of night. After purchasing a new Samsung J2 core. I Had a slight issue after an update. The phone was replaced no questions asked. Grade A Service!

I am an iPhone abuser and a consistent head-to-kijiji buyer of used iPhones. I am very happy with my recent (2 weeks ago) purchase from need-a-phone inc. Specifically, we met in a safe space public for consideration of the purchase, although i understand delivery is their speciality.....

The iPad arrived very quickly and so far it performs perfectly.

I purchased a Samsung A54 from them, and it was a fantastic experience! The phone arrived quickly and in perfect condition. The customer service was exceptional — they were friendly, helpful, and went above and beyond to ensure I had all the information I needed. Truly the best customer service in Canada! Highly recommend them for anyone looking to buy a smartphone.

Great service quick friendly definitely recommend products are mint great prices definitely deal with them again

These guys were great! I needed a phone quickly - on a Sunday - and they were here in an hour, transferred the SIM card, gave me a little tutorial and we were good to go! Then the charging cord didn't seem to work well after a couple of weeks, and within a day, two more were delivered to my house. Wow. Where do you get service like that these days? I wish this company all the best!

Exactly as described, quality as described. Works awesome and extremely happy with it.

Fast service! Great value, and a great phone. We are repeat customers and fully recommend Need-a-Phone!

Great and fast service, the ipad was as described and delivered a few hours later. Definitely highly recommended. Thanks Guys!

Looking for a quality smartphone at a great price? This store is the go-to spot for refurbished phones. They offer reliable devices that are carefully inspected and clearly listed with all the details you need.
With fair pricing and honest service, it’s the smart choice for anyone wanting value without the risk. Skip the guesswork—this is where you should be buying your next phone.

Kunal was great and knowledgeable. I had to come in a couple times with repairs and he was always very friendly and provided quick service. Always responded to messages in a timely manner. Would highly recommend.

Kunal was very professional and was quick to bring phone to me the same morning I messaged. He provided me the phone I really wanted and was patient while I inspected it. The phone works great and I'm so happy about doing business with him b/c I had a nightmare dealing with other businesses prior. 7 stars from me! Thanks Kunal and company.

I just received my iPhone 14 yesterday, and so far, I'm thoroughly impressed. The device arrived in flawless condition no scratches, scuffs, or blemishes of any kind. It looked brand new straight out of the box. The battery health is at 95%, which is great for a refurbished or lightly used model.

Fast shipping, good tracking info. My Moto G 2024 arrived well packaged in perfect condition. The phone is like new, no scratches or marks anywhere. Very satisfied.

Looking to purchase a new iPhone for my wife , I found the phone that I wanted on their website , gave them a call got a quote , went to the stores location and met with the Tech. He set up the new phone , transferred all the data for a very reasonable price ,He was extremely professional, polite, and very efficient , Highly recommend this place if in need of a replacement iPhone.

The process to purchase was online was very easy, and my follow up questions were addressed very quickly and professionally. Hasib was very helpful and responsive. Package arrived on time. I would definitely buy through Need-a-phone.ca again.

Great and very efficient. 100% trustworthy

Love My New iPhone!

Fast, sleek, and powerful—my new iPhone is amazing! The camera takes stunning photos, battery life is great, and everything runs smoothly. Highly recommend!

Excellent service, very helpful team and quick warranty resolution. We have ordered a device through Walmart marketplace which had issues out of the box, Walmart weren’t able to help us with warranty so we approached the seller and everything was dealt with in a very friendly and professional manner, very quickly and the new device works flawlessly. Thanks very much Hasib and Team!

I needed a new phone after mine took a dip in the swimming pool but didn’t want to upgrade or change models. Kunal quickly provided me with the same model in great condition. A couple of weeks later, I had some text/network issues and contacted Kunal — he promptly fixed it. He knows his stuff! Highly recommend Need-a-Phone Inc. if you need a phone fast and want excellent customer service.

Great service, great phone, great price! Thanks for making the transition to a new phone painless!

Buying a phone from Kunal at Need-a-Phone was a great experience. He helped me choose the right device and even delivered it to my home since I couldn’t visit the store. Kunal also set up the phone, making sure everything was ready to go. His service was smooth, convenient, and professional. I highly recommend Kunal and Need-a-Phone for their outstanding customer care.

phone was a little late arriving,but well worth the wait .it is in emaculate shape and works as good as it looks Thanx

Great price which arrived as advertised. Customer service was present and responsive at every step in the purchase. Would recommend to anyone looking to upgrade without breaking the bank. Thank you.

Very reliable site 👍👍👍 Would definitely recommend!!

Kunal is the best. Replaced 2 iPhone and 2 iPad batteries for us. Made sure everything was perfect. Prices were more than fair. Highly recommend!

This is a genuinely dedicated to outstanding customer service business. I was browsing their website late (after midnight) and left a question. I assumed thst it would be answered within a day or two. I received a reply within the hour! I am thoughouly pleased with my purchase and amazed by their dedication to outstanding customer service. Excellent job Need A Phone!

Great phone, fast delivery, super communication.
My next phone will be a Need-A-Phone.
Thanks again,
Steve

The prices are great, especially being able to pay over time. The phone is exactly as described and arrived very quickly. Thank you!!

I dropped my Samsung phone and they were very fast on helping me get a loaner. I will definitely come back. 👍

Prices were competitive, and they offered discounts on certain models. Great service

Really appreciated Kunal and purchasing a S23 Ultra from him, he solved all the issues that came up with transferring data etc. from old phone to upgraded one.
It is rare nowadays to find that kind of personal attention to details. Thx again.
Marc

I purchased a replacement Iphone13 for my daughter online. Somehow we messed up our address when we were ordering, and the phone was returned by Canada Post. I contacted customer service and they replied almost immediately, and were so helpful! When we received the phone, it was in "like new" condition as promised! We couldn't be happier with our experience with Need A Phone, and we will be highly recommending them to family, friends and co-workers!

Great experience. I was hesitant in buying a used phone, especially given I was burned before through Amazon Renewed buying an "excellent" condition phone that looked like a car drove over it, with chips in the screens, dents all over the body, etc. However, I found need-a-phone and decided to take one more risk in buying a used phone. I went for the S24 Ultra in purple at a fantastic price.

Great phone. Super! Happy with this purchase

Purchasing experience was very efficient and price of the phone was very reasonable.

Was able to fix a cracked screen within a couple hours.
New glass, no scratches.
Simple and easy.

Kunal was great. The products we bought were perfect and the service was exceptional. I would recommend to anyone needing a phone to call them!!! Need a battery call Kunal he will take care of you!!
10 out 5 from us!

Process was very easy and professional. We did the entire transaction through text. They sent a courier to deliver the phone. Phone was exactly as described. The whole process was done in a few hours. Well done!

Got my phone delivered, we tested it out with my SIM card and it worked. Nice and quick.

Best website to used phone in Canada. Reliable and cheap

Purchase and service was exceptional, with prompt and courteous assistance throughout. Highly satisfied and would recommend without hesitation!

I received my iPhone 11 64GB yesterday. It arrived in perfect condition not a mark. It has 91% battery life and it was a huge upgrade from my used iPhone 6s. Fast delivery

Good shop!

Staff are friendly and helpful, and the service is quick and professional. I was able to find what I needed without any hassle. Highly recommend to anyone looking for reliable mobile solutions!

I recently purchased a Google Pixel 6a from them, and I’m very happy with my experience. The ordering process was simple, the delivery was quick, and the phone arrived in excellent condition. Their customer service was also great—very helpful and responsive. I’ll definitely recommend them to anyone looking for a reliable place to buy a phone!