Refurbished & Used Phones in Ottawa

iPhones
Samsung
Google Pixel
Tablets and iPads
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30-point inspection 30-point inspection by 3 experts
Battery 83%+ guaranteed or Replaced Battery 83%+ guaranteed or Replaced
Checked against Canada’s lost/stolen registry Checked against Canada’s lost/stolen registry
14-day change-of-mind returns 14-day change-of-mind returns

Looking for a refurbished or used phone in Ottawa? need-a-phone.ca delivers tested, fully unlocked iPhones, Samsung Galaxy, Google Pixel, and Motorola devices and tablets across the National Capital Region, with free shipping Canada-wide, a 90-day warranty on every device, and 30 days to return it if you change your mind.

Is a refurbished phone a good choice in Ottawa?

For most people, yes. A refurbished phone gives you flagship features at a fraction of the new price, and every unit we sell is inspected, tested, and graded for condition (Excellent, Good, or Fair) before listing. It's a dependable, lower-cost option for students, professionals, and families across Ottawa and Gatineau. It also matters who you are buying from: need-a-phone.ca is a Canadian company with a genuine storefront in Winnipeg, not a marketplace of anonymous sellers, and each device is worked on at our own bench before it is boxed.

Are the phones unlocked for Canadian carriers?

Every device is fully unlocked and works on all major Canadian networks — Bell, Rogers, Telus, Koodo, Fido, Chatr, Freedom Mobile, and Public Mobile. Add your SIM or activate an eSIM on supported models and you're ready to go. Each phone is verified against the CWTA blacklist so you can activate it without surprises.

How quickly will my order arrive in Ottawa?

Standard delivery is typically 3 to 5 business days. With the next-business-day shipping option and an order placed before 3:00 PM Central — 4:00 PM Eastern, the time on your own clock — your phone can arrive in as little as one business day.

Which areas around Ottawa do you deliver to?

The whole National Capital Region. Kanata, Nepean, Orléans, Barrhaven, Stittsville, and Gatineau across the river all get the same free Canada-wide shipping.

Do you take trade-ins in Ottawa?

We do, and it happens entirely by mail. Tell our trade-in program which device you have, how much storage, and what condition it's in, and a quote comes back instantly. Accept and we cover the shipping with a free label. After the phone is inspected here, we pay by e-transfer or PayPal. A quote is just a quote — you can walk away.

Not sure which device suits you?

Compare specs and prices in the phone comparison tool, or go straight to the shelves: refurbished iPhones, Samsung Galaxy, Google Pixel, and tablets. Still stuck? Get in touch and we will help you decide.