Yes, I had the phone not even in one week. Also it in good condition for the use. It's in good shape when I got my phone. Thanks you guy for the phone. Love it.
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Protective Case (Clear)
Protective Case (Clear)
Protective Case (Clear)
Regular price
$17.99
Regular price
Sale price
$17.99
Unit price
per
Free Shipping across Canada
Works with any Network Provider
90-day warranty
Add 1 year of Premium Protection for drops, cracks & spills — $59
NEED-A-PHONE.CA Protection Plan
Covers accidental damage (drops, cracks, spills), mechanical & functionality failures, and battery replacement below 80% health. One repair or replacement claim in the coverage year. Excludes loss & theft; not transferable.
Your deductible — based on your phone's price:
| Phone price (pre-tax) | Repair | Replacement |
|---|---|---|
| Under $250 | $29 | $79 |
| $250–$500 | $49 | $109 |
| Over $500 | $79 | $149 |
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90-day warranty
All our refurbished phones and iPads come with a 90-day warranty covering functional faults — we will repair, replace, exchange or refund. Separately, if you simply change your mind you have 14 days from delivery to send it back for a full refund, no reason needed. Return shipping within Canada is free either way.
Your 90-day warranty starts on the day you receive the phone. We’re happy to accommodate returns for repairs, replacements or refunds within that timeframe. Just get in touch with our support team at hello@need-a-phone.ca – we’ll discuss the specifics of your return and we’ll work together to find a solution that makes sense to you.
Our Promise
Buy With Total Confidence
30-point inspection · expert-tested · 100% Canadian 🍁
30-point check
Inspected by real experts — condition exactly as described
Battery 83%+ guaranteed
Tested — replaced if below 83%
90-day warranty
Free 14-day change-of-mind returns, shipping on us
Fully unlocked
Works with all Canadian carriers
Verified not lost/stolen
Checked against Canada's registry
Free shipping Canada-wide
Wall plug & cable included
A slim, transparent case that guards your phone against scratches, drops, and everyday wear while keeping its original design on full display. Raised edges around the screen and camera add extra protection, and precise cutouts keep every port, button, and speaker easy to reach.
Sold and shipped from our Winnipeg store. Not sure if we have one to fit your model? Just ask and we'll check.
What does the Condition or Grade mean?
The conditions – fair, good and excellent refers to the cosmetic appearance of the device. To learn more about the condition of the device, please refer to the “i” button beside condition. Note - Every phone sold by us has undergone multiple rounds of testing by our technicians, we ensure that every phone we sell is fully functional irrespective of its cosmetic condition.
Will this phone work with my network provider?
What’s the battery health in these devices?
Will I get a repaired phone?
Where do you get your phones from?
Trusted by customers since 2018
Real people, real reviews
We’re committed to providing thoughtful, top-notch service. See what our customers have to say about their experience.
After having bad luck with a refurbished i-Phone from Amazon I was very lucky to find Need-a-Phone. I reviewed their listings for a refurbished iPhone 13 mini and was delighted with the result. My phone arrived a bit earlier than I expected. When I set it up and transferred my data I found that the battery health was actually significantly higher than the minimum in their specifications. It was in great physical condition as well, with no scratches and a pristine screen. The cost was very close to the one from Amazon that I had to return. Need-a-Phone met or exceeded all of my expectations. My next order for a phone will be with them for sure!
I received my phone writhing a few buisiness days of ordering it. Communication with need-a-phone was prompt and courteous. The phone arrived in pristine condition and battery was at 100%. I even received a follow up email to be sure everything was satisfactory.
Phone arrived in 3 days! Great deal. Runs Perfectly. Battery life is 100%. I’m happy with my purchase from Need-a-phone.ca! 😁
Need-a-phone is excellent for supplying newish iPhones! I was looking at Amazon for a different iPhone! But the reviews weren’t that good for the one I wanted, so Facebook displayed need-a-phone! I was sceptical but checked out the company and found great reviews and BBB cert! So selected an excellent rated iPhone 13 at a great price and ordered on a Sunday and received Tuesday morning in Edmonton! I am very pleased with the condition, operation, battery life and ordering process! All very very good! Overall I would highly recommend Need-a-phone for anyone wanting a newish phone with no high contracts(I have a BYOD with Shaw/Rogers)
Thank you for taking the time to leave us this wonderful review. Your support means a lot to us. We truly appreciate your trust in our team and look forward to serving you again in the future.
Great experience selling my phone to need-a-phone. They were very professional and made the process very easy handle. Would highly recommend.
Great service they went above and beyond!
Great experience! Ordered 2 iPhones from another refurbisher and had to return one of them right out of the box so I decided to try something different. Found need-a-phone.ca on my feed and after checking them out decided to support this Canadian business. Their price was good, plus I took advantage of the $10 coupon for additional savings. Shipping was very fast and I received notifications at every step. The phone was in excellent condition with 85% battery. I've been using it for a couple of weeks now and all is good. Would highly recommend.
A great selection of quality phones and exceptional costumer service. They provided professional and easy to understand answers to all my questions. The price was very fair and the delivery was quick. I'm very happy with the phone condition and quality, it feels like using a new phone.
Excellent service. Device was in excellent condition as specified in the add. Would buy from them again.
I ordered an iPhone 11 64 GB from need-a-phone.caand it arrived securely packaged and the phone was very clean.. (an important part of the whole experience).I use my iPhone everyday and I'm pleased with its' performance.I believe in supporting Canadian businesses 🇨🇦 that take pride in their work.
I"m really glad I went this route to find a new phone. It was exactly as advertised. Price was good. Delivery was very quick. I hope I don't have to replace my phone again for a very long time, and when I do I will order through here again.
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