Looking to purchase a new iPhone for my wife , I found the phone that I wanted on their website , gave them a call got a quote , went to the stores location and met with the Tech. He set up the new phone , transferred all the data for a very reasonable price ,He was extremely professional, polite, and very efficient , Highly recommend this place if in need of a replacement iPhone.

I needed a new phone after mine took a dip in the swimming pool but didn’t want to upgrade or change models. Kunal quickly provided me with the same model in great condition. A couple of weeks later, I had some text/network issues and contacted Kunal — he promptly fixed it. He knows his stuff! Highly recommend Need-a-Phone Inc. if you need a phone fast and want excellent customer service.

Buying a phone from Kunal at Need-a-Phone was a great experience. He helped me choose the right device and even delivered it to my home since I couldn’t visit the store. Kunal also set up the phone, making sure everything was ready to go. His service was smooth, convenient, and professional. I highly recommend Kunal and Need-a-Phone for their outstanding customer care.

These guys were great! I needed a phone quickly - on a Sunday - and they were here in an hour, transferred the SIM card, gave me a little tutorial and we were good to go! Then the charging cord didn't seem to work well after a couple of weeks, and within a day, two more were delivered to my house. Wow. Where do you get service like that these days? I wish this company all the best!

Need-a-phone.ca has quickly become one of Canada’s top phone shops, offering a wide range of quality mobile devices and accessories. Their focus on exceptional customer service, competitive pricing, and reliable products sets them apart. Known for excellent phones at affordable rates. Their presence across multiple marketplaces adds convenience, making them a trusted choice for phone buyers.

I recently bought a refurbished iPhone from need-a-phone.ca, and I’m honestly impressed. The price was very reasonable and the phone looks and runs perfectly. It showed up at my door in just a couple of days, and the whole process was smooth, no hassle at all. The customer service was great - they were friendly and made sure my phone was all set before I started using it. If you want good phone without spending a lot, check them!

I am an iPhone abuser and a consistent head-to-kijiji buyer of used iPhones. I am very happy with my recent (2 weeks ago) purchase from need-a-phone inc. Specifically, we met in a safe space public for consideration of the purchase, although i understand delivery is their speciality.....

I'll admit I was skeptical of every review being a 5 star but I can see why. Kunal knows his stuff, made sure I was satisfied with the phone and that the sim card was working in the new samsung model I purchased. Phenomenal deal and terrific customer service. Would recommend to anyone looking for a great deal and to support local

Just order what you want.Give them a time they deliver promptly and give you a receipt.Very Professional.Need-a-phone at a good price this is it.

Polite, honest, fast, effective service; decent phone at a reasonable price; good communication, quick delivery. would highly recommend

Next time I need a phone I will definitely be getting one from here! They respond Readmore

Excellent service and a great price for the iPhone I got. Even got some "how to" help for dealing with lost data. Couldn't be happier. Definitely a 10/10 rating!

Process was very easy and professional. We did the entire transaction through text. They sent a courier to deliver the phone. Phone was exactly as described. The whole process was done in a few hours. Well done!

I thought it would be a daunting task to find a good affordable phone in this city, but Kean did a great job of explaining options, answering all my questions, and helping to set up my new phone. Great prices, great warranty, thoughtful staff, it turned out to be a breeze.

Purchase and service was exceptional, with prompt and courteous assistance throughout. Highly satisfied and would recommend without hesitation!

I received my iPhone 11 64GB yesterday. It arrived in perfect condition not a mark. It has 91% battery life and it was a huge upgrade from my used iPhone 6s. Fast delivery

Kunal was great. The products we bought were perfect and the service was exceptional. I would recommend to anyone needing a phone to call them!!! Need a battery call Kunal he will take care of you!!
10 out 5 from us!

Prices were competitive, and they offered discounts on certain models. Great service

Great and fast service! I'm very happy with my purchase!

Buying a phone was the easiest process ever. Extremely knowleagable. Most helpful. When I needed help a year later, he personaly resolved my issue in 5 minutes! Best customer service ever.

Great and very efficient. 100% trustworthy

Good friendly service. Knowledgeable and helpful.

Great and fast service, the ipad was as described and delivered a few hours later. Definitely highly recommended. Thanks Guys!

Really fast a speedy service and very good prices for brand new phones!!

Broke my phone before going to bed. Scrambled to find a replacement. Need a phone responded even in the late of night. After purchasing a new Samsung J2 core. I Had a slight issue after an update. The phone was replaced no questions asked. Grade A Service!

Great service, friendly, knowledgeable. Product is always exactly as described.

I purchased a Samsung A54 from them, and it was a fantastic experience! The phone arrived quickly and in perfect condition. The customer service was exceptional — they were friendly, helpful, and went above and beyond to ensure I had all the information I needed. Truly the best customer service in Canada! Highly recommend them for anyone looking to buy a smartphone.